Terms and Conditions

Website Disclaimer

Welcome to the website of Wooden Wonderland.

If you continue to browse and use this website, you are agreeing to comply with and be bound by our Terms & Conditions of use, which together with our Privacy Policy, govern Wooden Wonderland’s relationship with you in relation to your use of this website.

Through this website you may be able to link to other websites which are not under the control of Wooden Wonderland. We have no control over the nature, content or availability of those websites. The inclusion of any links does not imply a recommendation or endorsement for the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Wooden Wonderland takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to scheduled maintenance or technical issues beyond our control.

Copyright, Trademark and Restrictions of Use

This website and its contents are the copyright of Wooden Wonderland Pty Ltd – © 2018. All rights reserved.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party.

Wooden Wonderland expressly reserves all copyright and trademark in its website and in all documents and information on its website and reserves the right to take action against you if you breach any of these terms.

Limitation of Liability

In using this website you agree and accept that Wooden Wonderland is in no way legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer, purchases made on the website or from any other use of the website. Your use of any information or materials on this website is entirely at your own risk, and Wooden Wonderland shall not be liable for any loss or damage suffered by you or a third party.


A transaction is not considered to have taken place until full payment has been received.

All prices shown on the Wooden Wonderland website are in Australian Dollars (AUD).

Packaging of products may differ from that which is shown in product images.

Whilst we try to ensure that all details, descriptions and prices which appear on our website are accurate, errors may occur. If we discover an error in the price of a product which you have ordered, we will inform you of this as soon as possible and offer the option to re-confirm your order at the correct price and pay the difference or cancel your order for a full refund. If we are unable to contact you and/or do not receive a response within 48 hours, we will treat the order as cancelled and provide a full refund for the order.

Promotions & Discounts

Any promotions offered by Wooden Wonderland are at the sole discretion of the company. Promotions may be ended or adjusted at any time without notice. We cannot be held liable or responsible for any discount codes shown on another source aside from our direct website (this includes social media channels as expired promotional offers may still appear in old posts and feeds). All current offers will be emailed to our mailing list and/or shown as a banner on the homepage of our website with clear validity dates.

In the event that there is a discrepancy in offer terms between different marketing mediums, the Terms & Conditions of the offer as noted on a banner on our website homepage are to be considered the true and correct offering and apply over anything that is noted elsewhere if a discrepancy does exist.

All promotions are valid for the noted validity dates noted on our direct website or in emails sent directly by Wooden Wonderland only. We offer all promotions in good faith for the benefit of our customers and promotions cannot be extended (for purchases made either prior or post promotion) under any circumstances.


All items are delivered using Australia Post or reputable courier companies.

The purchaser is responsible for ensuring that the delivery address supplied is correct and free from errors. Wooden Wonderland cannot be held liable for items that do not arrive as a result of an incorrect delivery address being provided. We will on-charge to the customer all fees and additional shipping costs as charged to us in order to re-deliver the order.

Refunds & Returns

The Refunds & Returns page includes full details about our Refunds & Returns Policy.

Competition and Consumer Act

For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), Wooden Wonderland’s liability for any breach of a term of this agreement is limited to: supplying of the goods to services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.


This agreement and this website are subject to the laws of Queensland and Australia. If there is a dispute between you and Wooden Wonderland that results in litigation then you must submit to the jurisdiction of the courts of Queensland.

Wooden Wonderland Pty Ltd (ACN 601 830 120) operates as trustee for the ETP Investments Trust (ABN 36 211 950 299) from 1/11 Christine Place, Capalaba QLD 4157, Australia.

Amendment of Terms

We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using this website to ensure that you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible  If you choose to use this website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and Wooden Wonderland’s rights and obligations to each other.

This is version 2.2 of the Terms & Conditions issued on 5 January 2018.

Whole Agreement

These Terms & Conditions represent the whole agreement between you and Wooden Wonderland concerning your use and access to the Wooden Wonderland website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded.